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14 jours d'essai - Sans carte bancaire
Detect disengagement signals and launch automatic win-back campaigns. Every reactivated customer is preserved revenue.
Silent churn costs 5x more than retention.
Your customers leave without warning. By the time you notice, it's already too late to retain them.
Acquiring a new customer costs 5x more than retaining one. Each churned customer is a net loss.
You don't know who's disengaging. No alert system, no preventive action.
Your 'We miss you' campaigns flop. Generic messages, bad timing, no value.
Detect and recover your customers before they leave.
Automatic alerts when a customer hasn't used the product for X days. Proactive intervention.
Churn risk score based on usage, support tickets, renewal date.
Offer appropriate incentives: discount, free month, session with a CSM.
Measure reactivation rate, LTV of recovered customers, ROI of each campaign.
Sequences that recover your dormant customers.
Re-engage users who haven't opened the app in 30 days
"We noticed your absence" email + new features
If not opened → Email with special offer
Customer testimonial email + ROI
If still inactive → Survey "What didn't work?"
Last email + easy cancel link
Engage customers 60 days before renewal
Check-in email + value recap
Invitation to review call
New features presentation
If risk detected → Escalate to CSM
Renewal email + CTA
"We recovered 23% of our inactive customers in 2 months. Beeving's reactivation sequences auto-trigger as soon as a customer disengages."
Antoine Rousseau
Customer Success Lead @ SaaSify
23%
Customers reactivated
€45K
MRR preserved
Win-back strategies tailored to your business
Questions about win-back campaigns
Through engagement analysis: login frequency, features used, open support tickets. You define alert thresholds: for example, 'no login for 14 days' or '50% usage drop'.
Yes, include dynamic promo codes in your emails. You can condition the offer based on customer value: -20% for small accounts, CSM call for large ones.
Beeving tracks reactivation rate (% of customers who reconnect), saved revenue (MRR of recovered customers), and ROI (compared to cost of acquiring new customers).
Yes, via Segment, Mixpanel, or our API. Product events feed the risk scoring and trigger reactivation sequences.
Suivez vos campagnes, analysez vos performances et optimisez votre stratégie depuis une interface intuitive.
14 jours d'essai - Sans carte bancaire